Apply for an Account

• Do I have to register to shop online?

  No. You can check out without creating an account. An account is optional.

• How do I create an account?

  Open our account sign-in page and follow the on-screen instructions to sign in or create an account. An account is optional; you can check out without creating one. If you need help, contact info@dynadans.com.

My Account Help

• How can I regain access to my account?

  Open the account sign-in page and follow the instructions shown there to recover access. If you need help, contact info@dynadans.com. Do not send your password or verification codes by email.

Shoe Sizing

• How should I choose a shoe size?

  Measure both feet while standing, from heel to longest toe. Use the longer measurement and the SIZE GUIDE on the product page for the shoes you plan to order. If your measurement falls between entries, or your selected size is missing from the chart, contact info@dynadans.com before ordering. Do not automatically add half a size or a full size.

Purchase Orders

• What are the available payment options?

  PayPal is available. Other payment options are displayed at checkout and may vary by location and order. Review the options offered before completing payment.

• Do you ship overseas?

  We currently ship to the United States only. Please see our Shipping Policy for shipping and delivery details.

• Can I return or exchange what I ordered?

  For returns or exchanges, please see our Returns Policy page.

• Can I post my items on social media?

  We encourage everyone to post Dynadans items that they have ordered and to share their opinions.

• Can I make changes to my order?

  Contact info@dynadans.com as soon as possible if you need to change your order. For a shipping address change, email us within 24 hours of placing your order and before dispatch, including your new address. We cannot change the shipping address after dispatch. Please see our Shipping Policy for details.

• Can I cancel my order?

  To request cancellation and a full refund before your order is dispatched, contact info@dynadans.com. If your order has already been dispatched, please follow our Return and Refund Policy. Eligible items may be returned within 30 days of delivery, subject to the conditions in that policy.